How we display your moskihoki balance
Your account balance is the sum of deposits, withdrawals, settled bets, promotional credits, and weekly cashback. We separate your balance into a playable amount and any promotional balance, so you know exactly which funds come from your deposit and which are tied to offer rules. When you log into moskihoki on any device, your balance appears at the top of the dashboard and refreshes after each transaction.
We update balance instantly for deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. Withdrawals are reviewed for duplicate activity, tier status, and payment-route compliance before they settle. Settlement times vary by payment method and verification windows; we do not quote fixed processing windows.
Welcome offer and initial balance mechanics
When you open a moskihoki account, we ask for identity, email, and preferred payment method. Once your account is verified, we show you eligible welcome-offer terms. We do not credit a welcome bonus automatically; you must claim it inside your account after reading the rules. The offer includes a turnover requirement, excluded game categories, and an expiry date. We explain each element before you claim so there is no surprise when you play.
Your welcome balance sits separate from your deposit balance until turnover is met. We calculate turnover from settled bets on football (Liga 1, Piala AFF, Champions League), live tables (blackjack, roulette, baccarat, Dragon Tiger), and approved slots. Some categories like certain esports markets or restricted games do not count toward turnover. Once turnover is complete, promotional balance converts to playable balance, and you can withdraw.
Promotional balance does not equal free money
We credit promotional balance after your claim is reviewed. You must meet turnover, activity rules, and time windows. Balance expires if unused within the stated window.
Weekly cashback and how we calculate it
We calculate cashback from your eligible settled activity every week. We review all bets on football matches, live-dealer tables, and approved slots. We exclude voids, cancelled rounds, restricted categories, and any activity flagged in our review. We publish your cashback amount in your promotions area once the review is complete. You claim it with a single click, and the amount adds to your playable balance.
Cashback is not a fixed percentage; it depends on your tier, the games you played, and current campaign rules. We may adjust cashback rules during peak periods like Liga 1 finals, Idul Fitri, or Imlek. We notify members of changes in advance inside the app and via email.
Cashback claim and settlement
Once we confirm your eligible activity for the week, we show the cashback amount in your account. You claim it by tapping the promotion, and the balance adds instantly to your playable funds. We do not delay claims after review is done.
If your account has multiple outstanding promotional claims, we review them in order before paying out. Accounts with unusual activity patterns or duplicate sign-ups may have claims held while we verify jurisdiction and identity.
Referral bonuses and tier progression
We reward referrals when a new account you referred completes verification, deposits, and meets initial activity rules. We do not credit a referral just because a link is shared. We check the referred account for duplicate profiles, same-household indicators, and matching payment methods. Once the new account meets our criteria, we credit your referral bonus, and it appears in your promotions list.
Tier progression is tied to your total eligible activity across all game categories. We review tier status monthly. Moving up a tier may unlock higher cashback rates, faster withdrawal processing, or access to exclusive tournaments. Tier benefits are not guaranteed if you breach our terms, use restricted payment routes, or show signs of fraud.
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1
Referral link generationStep 1
We generate a unique referral link inside your account. Share it with friends or family. We track every click and new account created via that link.
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2
Referred account verificationStep 2
The new account completes identity checks, sets a payment method, and confirms email or phone. We validate the account against our duplicate-check system.
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3
Initial deposit and activityStep 3
The referred account deposits and places at least one settled bet on any eligible category (football, live tables, slots, esports).
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Referral bonus creditedStep 4
Once we confirm all criteria are met, your referral bonus appears in your promotions list. Claim it, and the balance adds to your account.
Balance after withdrawal requests
When you request a withdrawal, your balance is reserved until the transaction settles. We review every withdrawal for duplicate activity, payment-route consistency, and tier eligibility. If your account shows signs of abuse, we may ask for additional documents before releasing funds. If we approve, we send the money to your registered mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment account. Settlement happens subject to each payment provider's own processing times.
We do not hold withdrawals indefinitely. If we need verification, we tell you inside your account what documents or steps are required. You can upload documents, answer security questions, or confirm your identity through the dashboard. Once we are satisfied, we release the withdrawal.
Balance is yours after deposit and settled bets. We protect withdrawals by verifying accounts, but we do not delay legitimate payouts once our checks are done.
Jurisdiction and account balance limits
Our services are available only where local law permits. If you access moskihoki from a jurisdiction where online wagering is prohibited, your account may be restricted, and your balance held pending review. We recommend checking your local laws before opening an account. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify that access complies with their own jurisdiction's rules.
We do not offer our services in jurisdictions where online wagering is prohibited. If your account is flagged as accessing from a restricted location, we may freeze your balance and ask for verification. If we cannot clear the restriction, we refund your original deposit amount (minus any promotional credits) to your registered payment method.